Privacy Policy

Introduction

Welcome to Chemkor Chemical Supplies CC’s Privacy Policy. We are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data when you visit our website or make purchases through our e-commerce platform.

 

Information We Collect

Personal Information:

When you create an account or place an order, we collect personal details such as your name, email address, phone number, and shipping address.

We may also collect payment information (credit card details) for processing orders.

Your browsing behavior and interactions with our website are tracked using cookies and analytics tools.

Non-Personal Information:

We gather non-personal data, including IP addresses, browser type, device information, and referral URLs. This helps us improve our services and enhance user experience.

How We Use Your Information

Order Processing:

We use your personal information to process orders, fulfill deliveries, and provide customer support.

Your payment details are securely processed by our payment gateway partners.

Communication:

We may contact you via email or phone for order updates, promotions, and newsletters.

You can opt out of marketing communications at any time.

Improving User Experience:

Non-personal data helps us analyze website traffic, monitor performance, and enhance our services.

Cookies allow us to remember your preferences and customize your browsing experience.

Data Security

Encryption:

We use industry-standard encryption protocols to protect your personal and payment information during transmission.

Storage:

Your data is stored securely on our servers and accessible only to authorized personnel.

We regularly update security measures to prevent unauthorized access.

Third Parties

Service Providers:

We may share your information with trusted third-party service providers (e.g., shipping companies, payment processors) to fulfill orders and improve our services.

These providers are bound by confidentiality agreements and comply with data protection laws.

Legal Requirements:

We may disclose your information if required by law, court order, or government request.

 

Your Rights

Access and Correction:

You can request access to your personal data or update it by contacting our customer support.

Opt-Out:

You have the right to opt out of marketing communications.

You can manage your cookie preferences through your browser settings.

Changes to this Policy

We reserve the right to update this Privacy Policy. Any changes will be posted on our website.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at admin@chemkorcs.co.za